Error code

Samsung / Microwave oven

C-d1

The door lock motor cannot find its position.

What it means

The door lock motor cannot find its position.

This explanation is shared only by models whose manufacturer documents the same code, meaning, and guidance.

Manufacturer guidance

  1. Check door-lock operation after reapplying power.
  2. Call Samsung if the code returns.

Manufacturer source

Models documented with this signal

Select your exact model below to open its manufacturer source. Manual editions and model revisions can differ.

If there is a safety risk, stop using the appliance and follow the manufacturer’s instructions.