Error code

Samsung / Washing machine

5C

Water is not draining.

What it means

Water is not draining.

This explanation is shared only by models whose manufacturer documents the same code, meaning, and guidance.

Manufacturer guidance

  1. Check drain hose for ice, blockage, kinks and position; power-cycle as directed and call if persistent.

Manufacturer source

Models documented with this signal

Select your exact model below to open its manufacturer source. Manual editions and model revisions can differ.

If there is a safety risk, stop using the appliance and follow the manufacturer’s instructions.